Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Information you provide: name, email address, phone number, organization name, role or title, website, and any details you submit through our contact forms, setup requests, or scheduling tools.
• Information collected automatically: IP address, browser type, device information, pages visited, referral sources, and usage data collected through cookies and similar technologies.
• Client and contact data: when you use our CRM, forms, or automation tools, you may submit contact information about your visitors, members, clients, or supporters. You are responsible for ensuring you have permission to share that information.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, setup requests, and support needs.
• Provide, maintain, and improve our Services and your digital infrastructure.
• Send administrative, transactional, and follow-up communications related to your requests.
• Schedule appointments, strategy calls, and consultations.
• Analyze usage trends and improve the performance and security of our website and Services.
• Comply with applicable legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, remember preferences, and understand how visitors use our pages. You may control or disable cookies through your browser settings, but some features may not function properly without them.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers and tools that help us deliver our Services (such as hosting, email, SMS, scheduling, payments, and analytics providers), under appropriate confidentiality and data-protection terms.
• Authorities or third parties when required by law, court order, or to protect our rights, safety, or property.
• A successor or assignee in connection with a merger, acquisition, or sale of assets, subject to confidentiality.

5. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, but no system can guarantee complete security.

6. Your Rights and Choices

Depending on your location, you may have rights to access, update, correct, or delete your personal information, or to object to or restrict certain processing. You may also unsubscribe from marketing communications by following the instructions in those messages. To exercise your rights, contact us at support@flowlineco.com.

7. Third-Party Links and Services

Our website and Services may contain links to or integrate with third-party platforms. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with your information.

8. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will take steps to delete it.

9. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the United States. By using our Services, you consent to such transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@flowlineco.com.